The Problem: Last month, a customer contacted us after hitting a significant pothole near the Mancunian Way in Manchester city centre. Her car had immediately begun pulling sharply to the left, and the steering felt unstable at motorway speeds on the M60.
The Solution: Our technician arrived at her workplace in Salford Quays within 45 minutes. We performed a full four-wheel laser alignment and dynamic wheel balancing on all four tyres. The alignment was significantly out of spec on both front wheels, with the nearside tyre showing early signs of inner-edge wear.
The Result: After the full service, the car drove perfectly straight. The customer was back on the road in under an hour, with a printed alignment report and no unexpected charges. She’s since become one of our regular Manchester clients for seasonal tyre checks.